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今週新作 - NOGU.STUDIO

今週の新情報
BEAUTIFUL CHAOS

美しい混沌
ファイアフライ・グラス™ NOGU - NOGU.STUDIO

ファイアリーガラス™
MERMAID GLASS™ STUDIO BESTSELLERS

マーメイドグラス™
CHROMATA™ MOOD STONE COLLECTION

ムードブレスレット
花火のガラス - NOGU.studio

花火ガラス
ルナガラスブレスレット - NOGU.STUDIO

ルナーグラス™
メンズ・エッセンシャルズ - NOGU.STUDIO

メンズ・エッセンシャル
イヤリングベストセラー - NOGU.STUDIO

すべてのイヤリング
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全て鳴る
NECKLACES

すべてのネックレス
ブレスレット - NOGU.studio

すべてのブレスレット

MOTHERS DAY GIFT GUIDE

虹色の声明編集 - NOGU.STUDIO

声明を出せ
輝くギフト - NOGU.STUDIO

輝く贈り物
今週新作 - NOGU.STUDIO

今週の新情報
現在注目 - NOGU.studio

注目中
ユニコーンシルバー™×レインボースペクトラムコレクション - NOGU.STUDIO

レインボー・エディット
輝くギフト - NOGU.STUDIO

輝く贈り物

FOR THE MOM WHO BRIGHTENS YOUR DAY

ORDER TODAY FOR GUARANTEED MOTHER'S DAY DELIVERY (US/CAN)

クールなお母さんのために
グラムママのために
Mothers Day Gift Guide
自由な精神を持つママへ
輝くお母さんへ

FOR THE COOL MOM

BECAUSE SHE'S NOT A REGULAR MOM
クールなお母さんのために

Teal | .925 Sterling Silver | Firefly Glass Bracelet
クールなお母さんのために

Chromata | .925 Sterling Silver | Mood Stone Ring
クールなお母さんのために

Teal | .925 Sterling Silver | Firefly Glass Stud Earrings
クールなお母さんのために

Teal | Silver | Firefly Glass Macrame Bracelet
クールなお母さんのために

Chromata | Silver x Black | Mood Stone Charmballa
クールなお母さんのために

Obsidian | .925 Sterling Silver | Firefly Glass Bracelet
クールなお母さんのために

FOR THE GLAM MOM

BECAUSE SHE LOVES TO SPARKLE

グラムママのために

Matte Unicorn Chrome x White | Glitter Glass Double Bracelet
グラムママのために

Flamingo Crystal | .925 Sterling Silver | Kikiballa Earrings
グラムママのために

.925 Sterling Silver x Purple Cloud Bubble Glass Bracelet
グラムママのために

Marshmallow Chrome Glitter Glass x Red String Bracelet
グラムママのために

Bubble Pop | Shimmer Glass Bracelet
Winter White Crystal | .925 Sterling Silver | Kikiballa Infinity Clasp Necklace

Winter White Crystal | .925 Sterling Silver | Kikiballa Infinity Clasp Necklace
グラムママのために

FOR THE GLOWING MOM

BECAUSE SHE ALWAYS HAS A SMILE ON HER FACE

慈善家のお母さんへ

Pink | Silver | Mermaid Glass Bead Bracelet
慈善家のお母さんへ

Aquamarine | .925 Sterling Silver | Mermaid Glass Ring
慈善家のお母さんへ

Aquamarine | Silver | Double Mermaid Glass Bracelet

Double Mermaid Glass Bracelet
慈善家のお母さんへ

Rainbow White | Sterling Silver | Mermaid Glass Infinity Clasp Necklace
慈善家のお母さんへ

Canary | .925 Sterling Gold Vermeil | Mermaid Glass Bracelet
慈善家のお母さんへ
GIVE THE GIFT OF MAGIC

GIFT BOXED AND READY FOR GIVING. EVERY ASPECT OF THE NOGU EXPERIENCE IS DESIGNED TO BE PERFECT.

LOOK GOOD FEEL GOOD

SUPPORT OCEAN CLEANUP IN STYLE. A PORTION OF ALL SALES GO TO TAKE3 FOR THE SEA CLEAN UP EFFORTS

LIFETIME WARRANTY

OUR JEWELRY IS BACKED BY A LIFETIME WARRANTY. WE STAND BEHIND OUR PRODUCTS FOR AS LONG A YOU OWN THEM. GUARANTEED.

FOR THE SIMPLE MOM

BECAUSE SHE MAKES STYLE LOOK EFFORTLESS
自由な精神を持つママへ

Dragon Grain Agate | .925 Sterling Gold Vermeil | Healing Gemstone Bead Bracelet
自由な精神を持つママへ

Rainbow Chakra | 7 Gemstone Bracelet
自由な精神を持つママへ

Citrine | Gold Vermeil | Gemstone Wrap
自由な精神を持つママへ

Cotton Candy Agate | Gold | Gemstone Pebble Macrame Bracelet
自由な精神を持つママへ

Opal Moonstone | .925 Sterling Silver | Healing Gemstone Bead Bracelet
Lapis | .925 Sterling Silver | Vitality Bracelet

Lapis | .925 Sterling Silver | Vitality Bracelet
自由な精神を持つママへ

FOR THE CHARITABLE MOM

BECAUSE SHE IS ALWAYS GIVING BACK
輝くお母さんへ

NOGU X TAKE 3 FOR THE SEA

IN SUPPORT OF OCEAN CLEAN UP
EXPLORE NOW
Rainbow White | Silver | Mermaid Glass Bead Bracelet

RAINBOW WHITE | SILVER | MERMAID GLASS BEAD BRACELET

$53.00$32.00
Grey | Silver | Mermaid Glass Bead Bracelet

GREY | SILVER | MERMAID GLASS BEAD BRACELET

$53.00$32.00
Rainbow White | .925 Sterling Silver | Mermaid Glass Stud Earrings

RAINBOW WHITE | .925 STERLING SILVER | MERMAID GLASS STUD EARRINGS

$46.00$31.00
輝くお母さんへ

NOGU X ONE TREE PLANTED

1 BRACELET SOLD = 1 TREE PLANTED
EXPLORE NOW
輝くお母さんへ

NOGU X SEA TURLE CONSERVANCY

IN SUPPORT OF SEA TURTLE CONSERVATION
EXPLORE NOW
Moonstone | Silver | Tortuga Gemstone Wrap

MOONSTONE | SILVER | TORTUGA GEMSTONE WRAP

$94.00$49.00
Turquoise | Silver | Tortuga Gemstone Wrap

TURQUOISE | SILVER | TORTUGA GEMSTONE WRAP

$94.00$49.00
Sea Stone | Silver | Tortuga Gemstone Wrap

SEA STONE | SILVER | TORTUGA GEMSTONE WRAP

$94.00$49.00
輝くお母さんへ

NOGU X KIDS AROUND THE WORLD

1 PRODUCT SOLD = 4 MEALS FED
EXPLORE NOW
Kaleidoscope | Silver | Galaxy Glass Bead Bracelet

KALEIDOSCOPE | SILVER | GALAXY GLASS BEAD BRACELET

$53.00$32.00
Blue Nebula | .925 Sterling Silver | Galaxy Glass Bead Bracelet

BLUE NEBULA | .925 STERLING SILVER | GALAXY GLASS BEAD BRACELET

$65.00$38.00
Rainbow Supernova | .925 Sterling Silver | Galaxy Glass Bead Bracelet

RAINBOW SUPERNOVA | .925 STERLING SILVER | GALAXY GLASS BEAD BRACELET

$65.00$38.00
輝くお母さんへ

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アメリカ標準配送無料 - 2〜5日間

20ドル以上の米国注文すべて - USPSファーストクラス

2〜5営業日で納品

生涯保証

私たちはジュエリーを所有している限り、そのまま守ります。それだけです。

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リスクフリーでお買い物をしましょう。無料の米国返送送料

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今週新作 - NOGU.STUDIO

今週の新情報
BEAUTIFUL CHAOS

美しい混沌
ファイアフライ・グラス™ NOGU - NOGU.STUDIO

ファイアリーガラス™
MERMAID GLASS™ STUDIO BESTSELLERS

マーメイドグラス™
CHROMATA™ MOOD STONE COLLECTION

ムードブレスレット
花火のガラス - NOGU.studio

花火ガラス
ルナガラスブレスレット - NOGU.STUDIO

ルナーグラス™
メンズ・エッセンシャルズ - NOGU.STUDIO

メンズ・エッセンシャル
イヤリングベストセラー - NOGU.STUDIO

すべてのイヤリング
RINGS

全て鳴る
NECKLACES

すべてのネックレス
ブレスレット - NOGU.studio

すべてのブレスレット

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CONTACT US

Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

MORE INFORMATION

SHIPPING RETURNS  WARRANTY

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FREE SHIPPING within the USA on orders over $20!



 

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		 USPS - Ground Advantage


$3.99
FREE for orders over $20 

 2-5 Business Day Estimate
USPS - Priority Mail $9.99

 1-3 Business Day Estimate
CANADA		 Standard Shipping - Canada Post / Local Courier

From $4.99 CAD

FREE for Orders
$99+ CAD

 2-10 Business Day Estimate



UPS Express

$23.99+ CAD

1 - 3 Business Day Estimate
EUROPEAN UNION		 DHL International From €13.50 EUR -
FREE for Orders €149 EUR		 5-10 Business Day Estimate
FedEx or DHL International €24+ EUR* 2-5 Business Day Estimate
UNITED KINGDOM

DHL
Direct Parcel

 £8.99 GBP
FREE for Orders £99 GBP*		 5-10 Business Day Estimate

UPS International 		£34.99 GBP 2-5 Business Day Estimate
AUSTRALIA

Post NL

 $19.99 AUD
FREE for Orders $149+ AUD		 5-10 Business Day Estimate

UPS International 		$69.99+ AUD 2-5 Business Day Estimate
NEW ZEALAND

DHL
Direct Parcel

 $13.99 USD
FREE for Orders $230 NZD*		 5-10 Business Day Estimate

UPS International 		$44.99 USD 2-5 Business Day Estimate
JAPAN

USPS International
Currently Unavailable 		¥1,200+ JPY*
FREE for Orders ¥12,000 JPY*		 5-10 Business Day Estimate

FedEx or DHL International 		¥3,000+ JPY* 2-5 Business Day Estimate
HONG KONG


DHL
Direct Parcel 		$16.99 USD 5-10 Business Day Estimate

UPS International 		$29.99 USD 2-5 Business Day Estimate
SINGAPORE




DHL
Direct Parcel 		$13.99
FREE for Orders $199 SGD*		 5-10 Business Day Estimate

UPS International 		$24.99 USD 2-5 Business Day Estimate
Other
INTERNATIONAL

UPS International 		See Checkout for Up to Date Rates 2+ Business Day Estimate
  *Some destination countries not listed above may be excluded from free international shipping promotions


SHIPPING INFORMATION:


Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.

SHIPPING WITHIN USA AND CANADA:


Orders being shipped to an address in the United States will be shipped via USPS. Orders will be shipped as USPS Ground Advantage or USPS Priority Mail, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.



SHIPPING OUTSIDE OF USA & CANADA:


Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.



THIRD PARTY PROMOTIONS:


Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.



LIABILITY:


Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

Thanks for contacting us. We'll get back to you as soon as possible.

Continue shopping

 LIFETIME WARRANTY

Policy valid on orders placed on or after October 1 2017.

UNITED STATES & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.

Any purchased item that arrives or becomes damaged within the first year of the delivery date will be replaced once at absolutely no cost and with no hassle.

Any purchased item that becomes damaged after the first year (365 days) from the date of delivery will be replaced but may be assessed a payment of a flat-rate $10 fee. This fee allows us to partially cover the costs associated with postage, processing and delivery of replacement items. The fee will be assessed on a case by case basis. 

In most cases, sending us a picture via email (info@nogu.studio) allowing us to confirm the damage is enough, and we'll process the replacement immediately. 

If a return of the item is necessary, we'll send you a pre-paid return shipping label you can use to send your item back through the postal service at no cost and without ever having to visit the post office.

If a return is required, all you have to do is apply our pre-paid shipping label to the package you want to return and leave it in a mailbox for the postal service to collect and wait for us to take care of the rest.

When we process your replacement, you'll be notified by email of your replacement's progress, and be provided with real time tracking updates as it makes its way to you.

The Lifetime Warranty applies to the availability of replacements only, not return/refund eligibility. The Lifetime Warranty belongs to the original purchaser who made the purchase directly from nogu.studio, and is not transferred to items re-sold or given to a third party.


OUTSIDE OF USA & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.


Any purchased item that arrives or becomes damaged within the first year (365 days) of the date of delivery will be replaced with the payment of a flat-rate international shipping fee.

Any purchased item that becomes damaged between after 365 days from the date of delivery will be replaced with the payment of a flat-rate $10 replacement fee, in addition to the international shipping fee.

 

These fees allow us to partially cover the costs associated with postage, processing and delivery of replacement items. 


RETURN & REFUND ELIGIBILITY

For an order to be eligible for return and a refund, the initial request for a
return authorization must be made within 30 days of the delivery of
the package, according to the tracking information.

Returned products must be unused and in the same condition that you
received it, as well as in the original packaging.

Returned products must have all their original tags attached.

 

Once received, earring products are non-returnable and non-refundable under any circumstances.

Any product marked or advertised as Final Sale is not eligible for a refund.

Gift cards are non-returnable and non-refundable.

Original shipping charges are non-refundable.

Custom engraved products are non-refundable, and may not be returned.
Damaged or defective custom engraved products will be replaced, if
necessary, according to our applicable warranty on damaged or
defective items.

Items ordered as part of a monthly delivery subscription package, such as our Bracelet of the Month Club subscription, are final sale, and not returnable or refundable. Damaged items received as part of a monthly subscription package will be replaced as part of our standard warranty, but may not be refunded. 

RETURN & REFUND PROCESS

To arrange a return and receive a Return Authorization Number which
will streamline and expedite the return process and refund turnaround
time, please contact our customer care team by sending an
email to info@nogu.studio. This will open a customer support ticket and give your request a reference ID number that may be used to track the progress of your return.


Please note that returning an order without receiving a Return
Authorization Number and scheduling the return with our customer care
team may lead to delivery issues which prevent the delivery of your
return to our facility, delay the processing of your refund, or both.


RETURN ADDRESS:

NOGU
c/o Wizmo
2916 Walden Ave #400
Depew, NY 14043-2610

All returns originating from outside of the United States or Canada must be returned using an international mail method servicing Niagara Falls, New York.


Pre-Paid Return Shipping Labels (United States / Canada):

A pre-paid return shipping label is available to you if your order was delivered to an address in the United States or Canada.

Please contact customer support by emailing info@nogu.studio to request more information on a pre-paid return label. 


Please note that printing a physical copy of the pre-paid return label is a prerequisite to being able to use this pre-paid service. NOGU cannot ship a pre-printed pre-paid return shipping label.


RETURN POSTAGE (Customers outside the United States / Canada):

Return postage is not covered by your original purchase on www.nogu.studio, and in the event of a return for a refund, the return postage must be paid by the party initiating the return.

NOGU recommends returning your order through the least
expensive method available. NOGU recommends returning orders
in a padded envelope instead of a box whenever possible, and through
your local postal service, as private carriers (such as FedEx / UPS)
typically charge significantly more for comparable services.

For returns originating outside of the United States, the cost of international postage - and any and all third party brokerage charges and/or additional charges and/or tariffs - must be paid by the party initiating the return.


REFUND PROCESSING TIME:

Once your returned package has been received at our return address in New York, it will be transported by our privately contracted carrier to our Toronto headquarters where it will be received and assessed. Your refund will be processed and issued at the end of this process. As a result of the necessary steps to receiving, transporting, and assessing returns, it will take 5 to 10 business days from the date the return package is delivered to our New York location for your refund to be issued.

LIABILITY:

 

If a delivery cannot be completed or is refused by the recipient due to the recipient's unwillingness to pay any due international taxes or duty charges on the package, the order will not be refunded, as these costs are the responsibility of the purchaser. 

NOGU is not responsible for any additional government taxes,
customs, or duty charges on returned packages, and any such costs are the responsibility of the party initiating the return. The total amount of any such charges will be deducted from the refund amount.

Any and all claims for lost, stolen, or mis-delivered packages must be
made within one month (thirty days) of the shipping date of the package
in question.

 

DANIEL CHRISTIAN TANG 

RETURN & REFUND POLICY 

NOGU is a licensed vendor of Daniel Christian Tang jewelry. Daniel Christian Tang products purchased from www.nogu.studio are subject to the Daniel Christian Tang warranty conditions on this page.



  • Orders now have the option of being placed with 'eco friendly reduced packaging' as an option available at checkout.
  • Bracelets and earrings will be shipped in an eco friendly pouch instead of the standard jewelry box.
  • We're offering this option as a way of letting you choose to reduce the carbon footprint of your order.
  • Perfect option for returning customers who have already received NOGU gift boxes.
  • Not recommended for gift giving or first time customers who would prefer to enjoy the full NOGU unboxing experience.
  • Get 2000 NOGU Rewards Points when you order with Eco Reduced Packaging [1000 + 1000 Bonus for a limited time]
  • In order to select this option in the NOGU App, please add the 'ECO Packaging' item to your cart. This will apply for all eligible items in the cart

 

NOGU is happy to now offer customers the choice of selecting eco friendly reduced packaging on the checkout page when completing their order. Currently, the eco friendly packaging is only available for bracelet and earring items - customers who select it will receive a small lightweight pouch for each item instead of the standard bracelet or earring gift box. We've already been using this reduced packaging method for warranty replacement orders and are excited to offer it to all of our customers who are interested in finding a way to reduce the ecological footprint of their order.

To see what kind of packaging is included, please visit the product page and check the product photo and video section, where you'll also find a picture of that product's included packaging. 

When it comes to reducing packaging, the most important thing is to reduce the waste and unnecessary materials that are used to make packaging. By reducing the use of packaging, you'll be doing your part to reduce the amount of materials that are thrown away in landfills or just left in the world where they can hurt people or animals.   Less packaging means less waste and a smaller carbon footprint. It's important for us to adopt a strategy to reduce packaging materials if we want to reduce our shared carbon footprint. 

With all of our critical partnerships and fundraising efforts we continue to work on with our charity partners around the world who are specifically focussed on reducing ecological harm and repairing the damage done to the environment, providing every customer with the option to reduce the ecological impact of every order is another step in the right direction. 

We believe that there's great value in reducing our environmental impact on the world and we believe in giving the customer the option to choose. 

NOGU's goal is to provide high-quality accessories that are also as environmentally friendly as possible. By choosing the reduced packaging option at checkout, you can help us reach our goal.