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LUNAR NEW YEAR

LUNAR NEW YEAR

Mermaid Glass™ Macramé Bracelets

DOUBLE MERMAID GLASS™

Mermaid Glass™ Studio Collection

MERMAID GLASS™ NECKLACES

Classic Blue

2020 COLOR OF THE YEAR

.925 Stone Earrings

.925 STONE EARRINGS

Authentic Mermaid Glass™

MERMAID GLASS™ BRACELETS

PUP PAW

PUP PAW

.925 Sterling Silver Mermaid Glass Earrings

MERMAID GLASS™ EARRINGS

SEA TURTLE

SEA TURTLES

.925 Sterling Silver Glass Earrings

GALAXY GLASS

Supreme Kismet Links

KISMET LINKS

Rings

RINGS

BOXING WEEK CLEARANCE
UP TO 70% OFF SITE-WIDE
- BONUS 10% OFF W/ CODE 'BOXING'

NOGU Boxing Week Sale
Rosé All Day
NOGU Boxing Week Sale

Rosé All Day

Summer Motto Rosé All Day! With a combination of Rose Gold & Pink this collection is perfect for any summer parties you'll be attending!
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Mesmerizing | 18k Rose Gold | Crystal Pavé Expression Bracelet
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MESMERIZING | 18K ROSE GOLD | CRYSTAL PAVÉ EXPRESSION BRACELET

FREE Suede Polishing Gift Pouch Base: Stainless Steel Finish: 18k Rose Gold Crystals: Austrian Crystals Bead Size: 6mm Cord: Clear Elastic The Joseph Nogucci Expression bracelets are hand-crafted from 6mm beads and are hand-strung on a clear elastic cord. The Expression...

$49.00
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THIS WEEK'S BEST DEALS
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Supreme Kismet Links Bracelet | Silver | Black
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Rainbow White | .925 Sterling Silver | Mermaid Glass Infinity Clasp Necklace
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Find a quick answer to your question on our FAQ page - it can be found at: NOGU FAQ

Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

 

Customer Inquiries

Toll-Free: 1 877 528 8366

Email: info@nogu.studio

Having trouble getting in touch with customer support? Send an email to Michael at michael@nogu.studio and he'll make sure someone gets back to you ASAP.

For Media and Press inquiries please email us at press@nogu.studio

For Affiliate and Brand Ambassador inquiries please email us at affiliate@nogu.studio

For Wholesale Order inquiries please email wholesale@nogu.studio

For Business Development, Charity and Brand Partnerships please email Mario at businessdevelopment@nogu.studio

  

Toronto, Design Office

300 New Toronto St. Unit 13

Toronto, ON, M8V2E8, Canada

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FREE SHIPPING Within the USA on Orders $60+ (USD)

FREE International* SHIPPING On Orders $99+ (USD)

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		USPS - First Class Mail$3.99
FREE for Orders $60+ USD		2-5 Business Days
FedEx
(East Coast, Midwest)		$9.99
FREE for Orders $300+ USD		2-3 Business Days
FedEx
(West Coast)		$10.99
FREE for Orders $300+ USD		2-3 Business Days
DHL$11.99
FREE for Orders $300+ USD		1-2 Business Days
CANADA		Canada Post - Expedited Parcel$5.99
SHOP NOGU.ca		2-10 Business Days
EUROPEAN UNION		USPS International

€10+ EUR*
FREE for Orders €95 EUR*		5-10 Business Days
FedEx or DHL International€24+ EUR*
FREE for Orders €170 EUR*		2-5 Business Days
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USPS International  

£8+ GBP*
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FedEx or DHL International		£21+ GBP*
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FedEx or DHL International		$200+ HKD*
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FedEx or DHL International		$35+ SGD*
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INTERNATIONAL
FedEx or DHL International		$35+ USD5-12 Business Days
  *Some destination countries not listed above may be excluded from free international shipping
 

SHIPPING INFORMATION:

Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

SHIPPING WITHIN USA AND CANADA:

Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.

SHIPPING OUTSIDE OF USA & CANADA:

Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.

THIRD PARTY PROMOTIONS:

Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.

LIABILITY:

Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

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