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Memorial Day Sale

MEMORIAL WEEK SALE

Mermaid Glass™ Studio Collection

MERMAID GLASS™ NECKLACES

THE GEMSTONE EDIT

HEALING STONES

Galaxy Glass

GALAXY GLASS

Supreme Kismet Links

KISMET LINKS

SHARK TOOTH by NOGU x LAUREN HOWE

SHARK TOOTH

NOGU X ONE TREE PLANTED

ONE TREE PLANTED

NOGU GLOW STUDIO

NOGU GLOW STUDIO

SEA TURTLE

SEA TURTLES

NOGU x CYSTIC FIBROSIS CANADA

NOGU X CF

Mermaid Glass™ Earrings

MERMAID GLASS™ EARRINGS

Mermaid Glass™ Madness SALE

MERMAID MADNESS SALE

MEMORIAL WEEK SALE | SHOP UP TO 70% OFF
FREE US SHIPPING (min $15)
FREE GALAXY GLASS EARRINGS ON ORDERS OVER $50 USD

MEMORIAL WEEK SALE | SHOP UP TO 70% OFF
FREE US SHIPPING (min $15)
FREE GALAXY GLASS EARRINGS ON ORDERS OVER $50 USD

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NOGU x CANCER.ca

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Kismet Links | Pantone Bracelet | Silver | Hope
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KISMET LINKS | PANTONE BRACELET | SILVER | HOPE

Gilded Finish: Silver Color: Pink Cord: Adjustable / One Size Fits All Base: Stainless Steel POWER | INTELLECT | DESTINY The Kismet Pantone Bracelets are hand-woven onto a colored adjustable nylon cord, interwound with silver finished links. With their fully adjustable...

$48.00$21.99
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Daffodil | Silver | Yellow Crystal Charm Bracelet
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DAFFODIL | SILVER | YELLOW CRYSTAL CHARM BRACELET

Charity 50% of net sales donated to the Canadian Cancer Society Finish: Silver Crystal: Yellow Austrian Crystals Bead Size: 5mm Cord: Clear Elastic Base: Stainless Steel The Daffodil Crystal Charm Bracelets are hand-crafted from 5mm beads and are hand-strung on a...

$49.00
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Daffodil | Silver | White Crystal Charm Bracelet
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DAFFODIL | SILVER | WHITE CRYSTAL CHARM BRACELET

Charity 50% of net sales donated to the Canadian Cancer Society Finish: Silver Crystal: White Austrian Crystals Bead Size: 5mm Cord: Clear Elastic Base: Stainless Steel The Daffodil Crystal Charm Bracelets are hand-crafted from 5mm beads and are hand-strung on a...

$49.00
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Daffodil | Gunmetal | Black Crystal Charm Bracelet
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DAFFODIL | GUNMETAL | BLACK CRYSTAL CHARM BRACELET

Charity 50% of net sales donated to the Canadian Cancer Society Finish: Gunmetal Crystal: Black Austrian Crystals Bead Size: 5mm Cord: Clear Elastic Base: Stainless Steel The Daffodil Crystal Charm Bracelets are hand-crafted from 5mm beads and are hand-strung on a...

$49.00$29.40
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Daffodil | 18k Gold | White Crystal Charm Bracelet
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DAFFODIL | 18K GOLD | WHITE CRYSTAL CHARM BRACELET

Charity 50% of net sales donated to the Canadian Cancer Society Finish: 18k Gold Crystal: White Austrian Crystals Bead Size: 5mm Cord: Clear Elastic Base: Stainless Steel The Daffodil Crystal Charm Bracelets are hand-crafted from 5mm beads and are hand-strung on...

$49.00$29.40
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THIS WEEK'S BEST DEALS
Blue Nebula | .925 Sterling Silver | Galaxy Glass Stud Earrings
Blue Nebula | .925 Sterling Silver | Galaxy Glass Stud Earrings
$38.00$11.75
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Krakatoa | Gunmetal | White Lava Rock Bracelet
Krakatoa | Gunmetal | White Lava Rock Bracelet
$34.00$12.99
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Supreme Kismet Links Bracelet | Unicorn Silver | Black
Supreme Kismet Links Bracelet | Unicorn Silver | Black
$68.00$24.99
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.925 Sterling Silver Mermaid Glass | Collection Set | 8 Bracelets
.925 Sterling Silver Mermaid Glass | Collection Set | 8 Bracelets
$349.00$159.99
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Find a quick answer to your question on our FAQ page - it can be found at: NOGU FAQ

Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

 

Customer Inquiries

Toll-Free: 1 877 528 8366

Email: info@nogu.studio

Having trouble getting in touch with customer support? Send an email to Michael at michael@nogu.studio and he'll make sure someone gets back to you ASAP.

For Media and Press inquiries please email us at press@nogu.studio

For Affiliate and Brand Ambassador inquiries please email us at affiliate@nogu.studio

For Wholesale Order inquiries please email wholesale@nogu.studio

For Business Development, Charity and Brand Partnerships please email Mario at businessdevelopment@nogu.studio

  

Toronto, Design Office

300 New Toronto St. Unit 13

Toronto, ON, M8V2E8, Canada

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FREE SHIPPING within the USA On Orders $15+ (USD)!

FREE International* SHIPPING On Orders $99+ (USD)

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		USPS - First Class Mail

$3.99 
FREE for Orders $15+ USD

2-5 Business Days
FedEx
(East Coast, Midwest)		$7.99 
FREE for Orders $199+ USD		2-3 Business Days
FedEx
(West Coast)		$8.99 
FREE for Orders $199+ USD		2-3 Business Days
DHL$9.99 
FREE for Orders $299+ USD		1-2 Business Days
CANADA		Canada Post - Expedited Parcel$5.99
SHOP NOGU.ca		2-10 Business Days
EUROPEAN UNION		USPS International

€10+ EUR*
FREE for Orders €95 EUR*		5-10 Business Days
FedEx or DHL International€24+ EUR*
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UNITED KINGDOM

USPS International  

£8+ GBP*
FREE for Orders £85 GBP*		5-10 Business Days
FedEx or DHL International		£21+ GBP*
FREE for Orders £160 GBP*		2-5 Business Days
AUSTRALIA		USPS International $15+ AUD*
FREE for Orders $150 AUD*		5-10 Business Days
FedEx or DHL International		$37+ AUD*
FREE for Orders $285 AUD*		2-5 Business Days
NEW ZEALAND

USPS International

$15+ NZD*
FREE for Orders $160 NZD*		5-10 Business Days
FedEx or DHL International		$38+ NZD*
FREE for Orders $295 NZD*		2-5 Business Days
JAPAN		USPS International ¥1,200+ JPY*
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FREE for Orders ¥22,500 JPY*		2-5 Business Days
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FREE for Orders $800 HKD*		5-10 Business Days
FedEx or DHL International		$200+ HKD*
FREE for Orders $1,600 HKD*		2-5 Business Days
SINGAPORE
USPS International		$14+ SGD*
FREE for Orders $145 SGD*		5-10 Business Days
FedEx or DHL International		$35+ SGD*
FREE for Orders $275 SGD*		2-5 Business Days
INTERNATIONAL
FedEx or DHL International		$35+ USD5-12 Business Days
  *Some destination countries not listed above may be excluded from free international shipping
 

SHIPPING INFORMATION:

Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

SHIPPING WITHIN USA AND CANADA:

Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.

SHIPPING OUTSIDE OF USA & CANADA:

Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.

THIRD PARTY PROMOTIONS:

Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.

LIABILITY:

Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

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