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SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE ARACHNID AGATE GEMSTONE WRAP
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
FREE SHIPPING WITHIN USA
ON ORDERS OVER $20+
SHIPS FAST | FREE RETURNS | LIFETIME WARRANTY
GET A FREE
ARACHNID AGATE GEMSTONE WRAP
WITH ORDERS OVER $100 USD ( $68 USD VALUE)
FREE SHIPPING WITHIN USA
ON ORDERS OVER $20+
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Showing 9 products

Featured Best selling Alphabetically, A-Z Alphabetically, Z-A Price, low to high Price, high to low Date, old to new Date, new to old
Canary | .925 Sterling Gold Vermeil | Mermaid Glass Drop Earrings
NEW

CANARY | .925 STERLING GOLD VERMEIL | MERMAID GLASS DROP EARRINGS

$68.00$37.00
Pink | .925 Sterling Silver | Mermaid Glass Drop Earrings
NEW

PINK | .925 STERLING SILVER | MERMAID GLASS DROP EARRINGS

$68.00$37.00
Panthera by Keysi Sayago | Gunmetal | Cubic Zirconia Crystal Earrings
NEW

PANTHERA BY KEYSI SAYAGO | GUNMETAL | CUBIC ZIRCONIA CRYSTAL EARRINGS

$69.00$36.00
Panthera by Keysi Sayago | 18k Rose Gold | Cubic Zirconia Crystal Earrings
NEW

PANTHERA BY KEYSI SAYAGO | 18K ROSE GOLD | CUBIC ZIRCONIA CRYSTAL EARRINGS

$69.00$36.00
Panthera by Keysi Sayago | 18k White Gold | Cubic Zirconia Crystal Earrings
NEW

PANTHERA BY KEYSI SAYAGO | 18K WHITE GOLD | CUBIC ZIRCONIA CRYSTAL EARRINGS

$69.00$36.00
Peach | .925 Sterling Silver | Mermaid Glass Drop Earrings
NEW

PEACH | .925 STERLING SILVER | MERMAID GLASS DROP EARRINGS

$68.00$37.00
Palo Alto | 18k Rose Gold | Boho Fringe Earrings
NEW

PALO ALTO | 18K ROSE GOLD | BOHO FRINGE EARRINGS

$39.00$19.99
San Clemente | 18k Rose Gold | Boho Fringe Earrings
NEW

SAN CLEMENTE | 18K ROSE GOLD | BOHO FRINGE EARRINGS

$39.00$19.99
Rainbow White | .925 Sterling Silver | Mermaid Glass Drop Earrings
NEW

RAINBOW WHITE | .925 STERLING SILVER | MERMAID GLASS DROP EARRINGS

$68.00$37.00

FIREFLY GLASS™ BY NOGU

Topaz Flame | .925 Sterling Silver | Firefly Glass Bracelet
NEW

TOPAZ FLAME | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$46.00
Teal | .925 Sterling Silver | Firefly Glass Bracelet
NEW

TEAL | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$41.00
Sapphire | .925 Sterling Silver | Firefly Glass Bracelet
NEW

SAPPHIRE | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$41.00
Pitch Black | .925 Sterling Silver | Firefly Glass Bracelet
NEW

PITCH BLACK | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$46.00
Blue Seaspray | .925 Sterling Silver | Firefly Glass Bracelet
NEW

BLUE SEASPRAY | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$46.00
Obsidian | .925 Sterling Silver | Firefly Glass Bracelet
NEW

OBSIDIAN | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$70.00$41.00

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Please fill out our contact form and a member of our customer service team will get back to you as soon as possible. Alternatively, you may email us directly at info@nogu.studio or open a live chat session on any page of our site. 

MORE INFORMATION

SHIPPING RETURNS  WARRANTY

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FREE SHIPPING within the USA on orders over $20!

 

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		 USPS - First Class Mail

$3.99
FREE for orders over $20 

 2-5 Business Days
UPS Express USA $14.99
FREE for Orders $199+ USD		 1-2 Business Days
CANADA		 FedEx Ground / Canada Post

$8.99 USD+

FREE for Orders
$75+ USD

 2-10 Business Days
UPS Express

$23.99+
1 - 3 Business Days
EUROPEAN UNION		 USPS International
Currently Unavailable 		€10+ EUR*
FREE for Orders €95 EUR*		 5-10 Business Days
FedEx or DHL International €24+ EUR* 2-5 Business Days
UNITED KINGDOM

DHL
Direct Parcel

 $10.99 USD
FREE for Orders £125 GBP*		 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
AUSTRALIA

DHL
Direct Parcel

 $10.99 USD
FREE for Orders $199+ AUD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
NEW ZEALAND

DHL
Direct Parcel

 $13.99 USD
FREE for Orders $230 NZD*		 5-10 Business Days
UPS International 		$44.99 USD 2-5 Business Days
JAPAN
USPS International
Currently Unavailable 		¥1,200+ JPY*
FREE for Orders ¥12,000 JPY*		 5-10 Business Days
FedEx or DHL International 		¥3,000+ JPY* 2-5 Business Days
HONG KONG
DHL
Direct Parcel 		$16.99 USD 5-10 Business Days
UPS International 		$29.99 USD 2-5 Business Days
SINGAPORE
DHL
Direct Parcel 		$13.99
FREE for Orders $199 SGD*		 5-10 Business Days
UPS International 		$24.99 USD 2-5 Business Days
Other
INTERNATIONAL
UPS International 		See Checkout for Up to Date Rates 2+ Business Days
  *Some destination countries not listed above may be excluded from free international shipping promotions

NOTE: Due to ongoing coronavirus restrictions and recent changes to international shipping services available through USPS and international postal service partners in destination countries, USPS international shipping is no longer available. USPS is currently only available as a domestic shipping service for customers located within the United States of America. 

 

SHIPPING INFORMATION:

Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.

SHIPPING WITHIN USA AND CANADA:

Orders being shipped to an address in the United States will be shipped via USPS or FedEx. Orders will be shipped as USPS First Class mail or FedEx, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.

SHIPPING OUTSIDE OF USA & CANADA:

Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.

THIRD PARTY PROMOTIONS:

Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.

LIABILITY:

Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

Thanks for contacting us. We'll get back to you as soon as possible.

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 LIFETIME WARRANTY

Policy valid on orders placed on or after October 1 2017.

UNITED STATES & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.

Any purchased item that arrives or becomes damaged within the first year of the delivery date will be replaced once at absolutely no cost and with no hassle.

Any purchased item that becomes damaged after the first year (365 days) from the date of delivery will be replaced but may be assessed a payment of a flat-rate $10 fee. This fee allows us to partially cover the costs associated with postage, processing and delivery of replacement items. The fee will be assessed on a case by case basis. 

In most cases, sending us a picture via email (info@nogu.studio) allowing us to confirm the damage is enough, and we'll process the replacement immediately. 

If a return of the item is necessary, we'll send you a pre-paid return shipping label you can use to send your item back through the postal service at no cost and without ever having to visit the post office.

If a return is required, all you have to do is apply our pre-paid shipping label to the package you want to return and leave it in a mailbox for the postal service to collect and wait for us to take care of the rest.

When we process your replacement, you'll be notified by email of your replacement's progress, and be provided with real time tracking updates as it makes its way to you.

The Lifetime Warranty applies to the availability of replacements only, not return/refund eligibility.


OUTSIDE OF USA & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.


Any purchased item that arrives or becomes damaged within the first year (365 days) of the date of delivery will be replaced with the payment of a flat-rate international shipping fee.

Any purchased item that becomes damaged between after 365 days from the date of delivery will be replaced with the payment of a flat-rate $10 replacement fee, in addition to the international shipping fee.

These fees allow us to partially cover the costs associated with postage, processing and delivery of replacement items. 


RETURN & REFUND ELIGIBILITY

For an order to be eligible for return and a refund, the initial request for a
return authorization must be made within 30 days of the delivery of
the package, according to the tracking information.

Returned products must be unused and in the same condition that you
received it, as well as in the original packaging.

Returned products must have all their original tags attached.

Once received, earring products are non-returnable and non-refundable under any circumstances.

Any product marked or advertised as Final Sale is not eligible for a refund.

Gift cards are non-returnable and non-refundable.

Original shipping charges are non-refundable.

Custom engraved products are non-refundable, and may not be returned.
Damaged or defective custom engraved products will be replaced, if
necessary, according to our applicable warranty on damaged or
defective items.

Items ordered as part of a monthly delivery subscription package, such as our Bracelet of the Month Club subscription, are final sale, and not returnable or refundable. Damaged items received as part of a monthly subscription package will be replaced as part of our standard warranty, but may not be refunded. 

RETURN & REFUND PROCESS

To arrange a return and receive a Return Authorization Number which
will streamline and expedite the return process and refund turnaround
time, please contact our customer care team by sending an
email to info@nogu.studio. This will open a customer support ticket and give your request a reference ID number that may be used to track the progress of your return.


Please note that returning an order without receiving a Return
Authorization Number and scheduling the return with our customer care
team may lead to delivery issues which prevent the delivery of your
return to our facility, delay the processing of your refund, or both.


RETURN ADDRESS:

NOGU