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NEW THIS WEEK - NOGU.studio

NEW THIS WEEK
BEAUTIFUL CHAOS

BEAUTIFUL CHAOS
FIREFLY GLASS™ BY NOGU - NOGU.studio

FIREFLY GLASS™
MERMAID GLASS™ STUDIO BESTSELLERS

MERMAID GLASS™

CHROMATA™ MOOD STONE COLLECTION

MOOD BRACELETS
FIREWORK GLASS - NOGU.studio

FIREWORK GLASS
LUNAR GLASS BRACELETS - NOGU.studio

LUNAR GLASS™

MEN'S ESSENTIALS - NOGU.studio

MEN'S ESSENTIALS
EARRING BEST SELLERS - NOGU.studio

ALL EARRINGS
RINGS

ALL RINGS
NECKLACES

ALL NECKLACES
BRACELETS - NOGU.studio

ALL BRACELETS
TOP 10 TRENDING STYLES OF SUMMER
TOP 10 TRENDING STYLES OF SUMMER

Embrace the sizzling heat of Summer 2023 with our top five trending jewelry styles that are set to make your style shine brighter than ever! Dive into the sparkle and get ready to make waves with the latest jewelry trends!

NOGU TOP 50 GIFTS

Topaz Flame | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

TOPAZ FLAME | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$55.00
Violet Potion | Firework Glass Neon Bracelet
NEW
Out of stock

VIOLET POTION | FIREWORK GLASS NEON BRACELET

$84.00$49.00
Pitch Black | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

PITCH BLACK | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$55.00
Chromata | MoodSphere Bracelet
NEW
Out of stock

CHROMATA | MOODSPHERE BRACELET

$130.00$67.00
Teal | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

TEAL | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$49.00
Black Bouquet | .925 Sterling Silver | Firefly Glass Diamond Hearts Bracelet
NEW
Out of stock

BLACK BOUQUET | .925 STERLING SILVER | FIREFLY GLASS DIAMOND HEARTS BRACELET

$94.00$49.00
SEA SHELL

Channel beach vibes with seashell-inspired jewelry. From delicate seashell earrings to charm bracelets adorned with seashell pendants, this trend adds a touch of whimsy and nostalgia to your summer look.

SEA SHELL

Isla | Unicorn Silver | Crystal Conch Shell Charm Bracelet
NEW
Out of stock

ISLA | UNICORN SILVER | CRYSTAL CONCH SHELL CHARM BRACELET

$59.00$26.00
Cowrie Shell Black Macrame Bracelet | .925 Sterling Silver Rose Gold Vermeil
NEW
Out of stock

COWRIE SHELL BLACK MACRAME BRACELET | .925 STERLING SILVER ROSE GOLD VERMEIL

$82.00$41.00
Cowrie Shell Black Macrame Bracelet | .925 Sterling Silver Gold Vermeil
NEW
Out of stock

COWRIE SHELL BLACK MACRAME BRACELET | .925 STERLING SILVER GOLD VERMEIL

$82.00$41.00
Cowrie Shell White Macrame Bracelet | .925 Sterling Silver
NEW
Out of stock

COWRIE SHELL WHITE MACRAME BRACELET | .925 STERLING SILVER

$82.00$41.00
Cowrie Shell Black Macrame Bracelet | .925 Sterling Silver
NEW
Out of stock

COWRIE SHELL BLACK MACRAME BRACELET | .925 STERLING SILVER

$82.00$41.00
Playa | .925 Sterling Silver | Crystal Sea Shell Infinity Clasp Necklace
NEW
Out of stock

PLAYA | .925 STERLING SILVER | CRYSTAL SEA SHELL INFINITY CLASP NECKLACE

$119.00$89.00
SACRED GEOMETRY

Make a bold statement with geometric jewelry pieces that play with clean lines, angles, and shapes. Geometric earrings, statement cuffs, and layered necklaces add a contemporary touch to any outfit, making you stand out with a modern edge.

SACRED GEOMETRY

Sacred Geom | Blue Hematite | Gunmetal | Octahedron Bracelet
NEW
Out of stock

SACRED GEOM | BLUE HEMATITE | GUNMETAL | OCTAHEDRON BRACELET

$70.00$37.00
Sacred Geom | Silver Hematite | Gunmetal x Spectrum | Octahedron Bracelet
NEW
Out of stock

SACRED GEOM | SILVER HEMATITE | GUNMETAL X SPECTRUM | OCTAHEDRON BRACELET

$70.00$37.00
Sacred Geom | Gold Hematite | Gunmetal | Octahedron Bracelet
NEW
Out of stock

SACRED GEOM | GOLD HEMATITE | GUNMETAL | OCTAHEDRON BRACELET

$70.00$37.00
Sacred Geom | Hematite | Gunmetal | Octahedron Bracelet
NEW
Out of stock

SACRED GEOM | HEMATITE | GUNMETAL | OCTAHEDRON BRACELET

$70.00$37.00
Sacred Geom | Silver Hematite | Gunmetal | Octahedron Bracelet
NEW
Out of stock

SACRED GEOM | SILVER HEMATITE | GUNMETAL | OCTAHEDRON BRACELET

$70.00$37.00
Mini Sacred Geom | Seafoam Hematite x Gunmetal | Triple Strand Bracelet
NEW
Out of stock

MINI SACRED GEOM | SEAFOAM HEMATITE X GUNMETAL | TRIPLE STRAND BRACELET

$94.00$49.00
GALAXY GLASS STUDIO COLLECTION

Embrace the celestial trend with jewelry featuring outer space or fantastic otherworldly designs. Celestial earrings, delicate constellation necklaces, and celestial-inspired rings create an enchanting and ethereal aura.

GALAXY GLASS STUDIO COLLECTION

Rainbow Supernova | .925 Sterling Silver | Galaxy Glass Bead Bracelet
NEW
Out of stock

RAINBOW SUPERNOVA | .925 STERLING SILVER | GALAXY GLASS BEAD BRACELET

$65.00$38.00
Rainbow Supernova | Gold Vermeil | Galaxy Glass Bead Bracelet
NEW
Out of stock

RAINBOW SUPERNOVA | GOLD VERMEIL | GALAXY GLASS BEAD BRACELET

$65.00$38.00
Violet Andromeda | Silver | Galaxy Glass Bead Bracelet
NEW
Out of stock

VIOLET ANDROMEDA | SILVER | GALAXY GLASS BEAD BRACELET

$53.00$32.00
Turquoise Sunbeam | Silver | Galaxy Glass Bead Bracelet
NEW
Out of stock

TURQUOISE SUNBEAM | SILVER | GALAXY GLASS BEAD BRACELET

$53.00$32.00
Kaleidoscope | Silver | Galaxy Glass Bead Bracelet
NEW
Out of stock

KALEIDOSCOPE | SILVER | GALAXY GLASS BEAD BRACELET

$53.00$32.00
Rainbow Supernova | .925 Sterling Silver | Galaxy Glass Stud Earrings
NEW
Out of stock

RAINBOW SUPERNOVA | .925 STERLING SILVER | GALAXY GLASS STUD EARRINGS

$46.00$31.00
MERMAID GLASS LINEN WRAP BRACELETS

Emphasize eco-consciousness with jewelry crafted from sustainable materials. Bamboo, recycled metals, and ethically sourced gemstones make for stunning pieces that not only look beautiful but also reflect your commitment to the environment.

MERMAID GLASS LINEN WRAP BRACELETS

Aquamarine | Mermaid Glass | White Linen Wrap Bracelet
NEW
Out of stock

AQUAMARINE | MERMAID GLASS | WHITE LINEN WRAP BRACELET

$94.00$55.00
Rainbow White | Mermaid Glass | Black Linen Wrap Bracelet
NEW
Out of stock

RAINBOW WHITE | MERMAID GLASS | BLACK LINEN WRAP BRACELET

$94.00$55.00
Rainbow White | Mermaid Glass | White Linen Wrap Bracelet
NEW
Out of stock

RAINBOW WHITE | MERMAID GLASS | WHITE LINEN WRAP BRACELET

$94.00$55.00
Rainbow White | Mermaid Glass | Spectrum Linen Wrap Bracelet
NEW
Out of stock

RAINBOW WHITE | MERMAID GLASS | SPECTRUM LINEN WRAP BRACELET

$94.00$55.00
Peach | Mermaid Glass | White Linen Wrap Bracelet
NEW
Out of stock

PEACH | MERMAID GLASS | WHITE LINEN WRAP BRACELET

$94.00$55.00
CELLULOSE ACETATE

Inject vibrant hues into your summer style with resin jewelry. Chunky resin bangles, colorful rings, and statement necklaces featuring swirling patterns create a playful and eye-catching aesthetic.

CELLULOSE ACETATE

FRESHWATER PEARLS

Reinvent the classic elegance of pearls with oversized, statement pieces. Think asymmetrical pearl earrings, pearl-embellished cuffs, and pearl chokers. This trend merges sophistication with a contemporary twist, perfect for summer soirées.

FRESHWATER PEARLS

Midnight Blue | .925 Sterling Silver | Freshwater Pearl Bracelet
NEW
Out of stock

MIDNIGHT BLUE | .925 STERLING SILVER | FRESHWATER PEARL BRACELET

$106.00$55.00
Holographic | .925 Sterling Silver | Freshwater Pearl Bracelet
NEW
Out of stock

HOLOGRAPHIC | .925 STERLING SILVER | FRESHWATER PEARL BRACELET

$106.00$55.00
Blush Pink | .925 Sterling Silver | Freshwater Pearl Bracelet
NEW
Out of stock

BLUSH PINK | .925 STERLING SILVER | FRESHWATER PEARL BRACELET

$106.00$55.00
Hidden Treasure | .925 Sterling Silver | Freshwater Pearl Bracelet
NEW
Out of stock

HIDDEN TREASURE | .925 STERLING SILVER | FRESHWATER PEARL BRACELET

$106.00$55.00
Champagne | .925 Sterling Silver | Freshwater Pearl Bracelet
NEW
Out of stock

CHAMPAGNE | .925 STERLING SILVER | FRESHWATER PEARL BRACELET

$106.00$55.00
Gold Vermeil | Natural Pearl Ring
NEW
Out of stock

GOLD VERMEIL | NATURAL PEARL RING

$53.00$29.00
Select Options Select OptSold Out Pre-Order
THE ANKLET EDIT

Decorate your ankles with layered anklets for a bohemian and carefree summer look. Mix delicate chains, charms, and beads in various lengths to achieve a stylish layered effect that beautifully complements your footwear.

THE ANKLET EDIT

Opal Moonstone | .925 Sterling Silver | Gemstone Wrap
NEW
Out of stock

OPAL MOONSTONE | .925 STERLING SILVER | GEMSTONE WRAP

$130.00$61.00
Howlite | .925 Sterling Silver | Gemstone Wrap
NEW
Out of stock

HOWLITE | .925 STERLING SILVER | GEMSTONE WRAP

$130.00$61.00
Green Agate | .925 Sterling Gold Vermeil | Gemstone Wrap
NEW
Out of stock

GREEN AGATE | .925 STERLING GOLD VERMEIL | GEMSTONE WRAP

$130.00$61.00
Citrine | Gold Vermeil | Gemstone Wrap
NEW
Out of stock

CITRINE | GOLD VERMEIL | GEMSTONE WRAP

$130.00$61.00
Green Jade | .925 Sterling Silver | Gemstone Wrap
NEW
Out of stock

GREEN JADE | .925 STERLING SILVER | GEMSTONE WRAP

$130.00$61.00
Spectrolite | .925 Sterling Silver | Gemstone Wrap
NEW
Out of stock

SPECTROLITE | .925 STERLING SILVER | GEMSTONE WRAP

$130.00$61.00
NATURE CHARMS

Embrace the beauty of nature with delicate pieces featuring organic shapes and motifs. Think leaf pendants, branch-inspired earrings, and dainty floral bracelets. This trend brings a sense of tranquility and elegance to your summer ensemble.

NATURE CHARMS

Evergreen | Silver | Crystal Holiday Tree
NEW
Out of stock

EVERGREEN | SILVER | CRYSTAL HOLIDAY TREE

$59.00$26.00
Flower Power | .925 Sterling Silver | Crystal Infinity Clasp Necklace
NEW
Out of stock

FLOWER POWER | .925 STERLING SILVER | CRYSTAL INFINITY CLASP NECKLACE

$119.00$89.00
Pina Colada | .925 Sterling Silver | Crystal Pineapple Infinity Clasp Necklace
NEW
Out of stock

PINA COLADA | .925 STERLING SILVER | CRYSTAL PINEAPPLE INFINITY CLASP NECKLACE

$119.00$89.00
Daffodil | 18k Gold | White Crystal Charm Bracelet
NEW
Out of stock

DAFFODIL | 18K GOLD | WHITE CRYSTAL CHARM BRACELET

$59.00$26.00
Pina Colada | .925 Sterling Silver | CZ Diamond Pineapple Ring
NEW
Out of stock

PINA COLADA | .925 STERLING SILVER | CZ DIAMOND PINEAPPLE RING

$71.00$37.00
Select Options Select OptSold Out Pre-Order
Evergreen | 18k Gold | Crystal Holiday Tree
NEW
Out of stock

EVERGREEN | 18K GOLD | CRYSTAL HOLIDAY TREE

$59.00$26.00
NOGU TOP 50 GIFTS

Elevate your neckline with layered chokers that add depth and texture to your summer outfits. Mix and match various materials like leather, delicate chains, and beads to create a personalized and trendy look.

NOGU TOP 50 GIFTS

Topaz Flame | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

TOPAZ FLAME | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$55.00
Violet Potion | Firework Glass Neon Bracelet
NEW
Out of stock

VIOLET POTION | FIREWORK GLASS NEON BRACELET

$84.00$49.00
Pitch Black | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

PITCH BLACK | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$55.00
Chromata | MoodSphere Bracelet
NEW
Out of stock

CHROMATA | MOODSPHERE BRACELET

$130.00$67.00
Teal | .925 Sterling Silver | Firefly Glass Bracelet
NEW
Out of stock

TEAL | .925 STERLING SILVER | FIREFLY GLASS BRACELET

$84.00$49.00
Rainbow White | Silver | Mermaid Glass Bead Bracelet
NEW
Out of stock

RAINBOW WHITE | SILVER | MERMAID GLASS BEAD BRACELET

$53.00$32.00
EARRING BEST SELLERS

Embrace the asymmetry trend by wearing mismatched earrings. Experiment with different shapes, sizes, and colors to create a unique and playful look that showcases your individuality and fashion-forward mindset.

EARRING BEST SELLERS

Rainbow White | .925 Sterling Silver | Mermaid Glass Stud Earrings
NEW
Out of stock

RAINBOW WHITE | .925 STERLING SILVER | MERMAID GLASS STUD EARRINGS

$46.00$31.00
Teal | .925 Sterling Silver | Firefly Glass Stud Earrings
NEW
Out of stock

TEAL | .925 STERLING SILVER | FIREFLY GLASS STUD EARRINGS

$50.00$31.00
Aquamarine | .925 Sterling Silver | Mermaid Glass Stud Earrings
NEW
Out of stock

AQUAMARINE | .925 STERLING SILVER | MERMAID GLASS STUD EARRINGS

$46.00$31.00
Rainbow Supernova | .925 Sterling Silver | Galaxy Glass Stud Earrings
NEW
Out of stock

RAINBOW SUPERNOVA | .925 STERLING SILVER | GALAXY GLASS STUD EARRINGS

$46.00$31.00
Rainbow White | .925 Sterling Silver | Mermaid Glass Mini Stud Earrings
NEW
Out of stock

RAINBOW WHITE | .925 STERLING SILVER | MERMAID GLASS MINI STUD EARRINGS

$46.00$31.00
Pink | .925 Sterling Silver | Mermaid Glass Stud Earrings
NEW
Out of stock

PINK | .925 STERLING SILVER | MERMAID GLASS STUD EARRINGS

$46.00$31.00

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MORE INFORMATION

SHIPPING RETURNS  WARRANTY

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FREE SHIPPING within the USA on orders over $20!



 

SHIPPING OPTIONS and ESTIMATED DELIVERY TIMES:
USA		 USPS - Ground Advantage


$3.99
FREE for orders over $20 

 2-5 Business Day Estimate
USPS - Priority Mail $9.99

 1-3 Business Day Estimate
CANADA		 Standard Shipping - Canada Post / Local Courier

From $4.99 CAD

FREE for Orders
$99+ CAD

 2-10 Business Day Estimate



UPS Express

$23.99+ CAD

1 - 3 Business Day Estimate
EUROPEAN UNION		 DHL International From €13.50 EUR -
FREE for Orders €149 EUR		 5-10 Business Day Estimate
FedEx or DHL International €24+ EUR* 2-5 Business Day Estimate
UNITED KINGDOM

DHL
Direct Parcel

 £8.99 GBP
FREE for Orders £99 GBP*		 5-10 Business Day Estimate

UPS International 		£34.99 GBP 2-5 Business Day Estimate
AUSTRALIA

Post NL

 $19.99 AUD
FREE for Orders $149+ AUD		 5-10 Business Day Estimate

UPS International 		$69.99+ AUD 2-5 Business Day Estimate
NEW ZEALAND

DHL
Direct Parcel

 $13.99 USD
FREE for Orders $230 NZD*		 5-10 Business Day Estimate

UPS International 		$44.99 USD 2-5 Business Day Estimate
JAPAN

USPS International
Currently Unavailable 		¥1,200+ JPY*
FREE for Orders ¥12,000 JPY*		 5-10 Business Day Estimate

FedEx or DHL International 		¥3,000+ JPY* 2-5 Business Day Estimate
HONG KONG


DHL
Direct Parcel 		$16.99 USD 5-10 Business Day Estimate

UPS International 		$29.99 USD 2-5 Business Day Estimate
SINGAPORE




DHL
Direct Parcel 		$13.99
FREE for Orders $199 SGD*		 5-10 Business Day Estimate

UPS International 		$24.99 USD 2-5 Business Day Estimate
Other
INTERNATIONAL

UPS International 		See Checkout for Up to Date Rates 2+ Business Day Estimate
  *Some destination countries not listed above may be excluded from free international shipping promotions


SHIPPING INFORMATION:


Once you have placed your order, you will receive an automatically generated email within a few minutes. This email is your invoice and your order confirmation.

If you have not received your order confirmation email and it has been thirty minutes or longer, please check your spam/junk folder. If you still cannot find your order confirmation, please contact customer support to confirm that your order has been placed.

Once your order has been shipped, you will receive an automatically generated email confirming your shipment and providing you with your tracking number, whenever applicable.

In the case of multiple orders being shipped to the same recipient and the same address, orders may be combined into a single, consolidated shipment. 

Please add info@nogu.studio to your safe sender list to ensure our emails reach you.

For questions about the shipping status of any order or to modify an order before shipment, please contact us at info@nogu.studio

Please note orders under $10 may be excluded from free shipping promotions. 

Please note that in the event of an alternative shipping method being used to ship your order due to availability of shipping services to your address with our partner carriers, any difference in price will be refunded to your original method of payment.

SHIPPING WITHIN USA AND CANADA:


Orders being shipped to an address in the United States will be shipped via USPS. Orders will be shipped as USPS Ground Advantage or USPS Priority Mail, as specified at check out. All orders being shipped to an address in the United States will be tracked.

Orders being shipped to an address in Canada will be shipped via Canada Post Expedited Parcels. All orders being shipped to an address in Canada will be tracked.

In the event of a failed shipment due to an incorrectly entered shipping address, a flat-rate $5.95 shipping fee will be required for a re-shipment. Please note that this flat-rate fee only applies to orders being shipped to an address in the United States of America or Canada. Please contact customer support if your package has been shipped to an incorrect or incomplete address.



SHIPPING OUTSIDE OF USA & CANADA:


Orders being shipped to an address outside of the United States of America or Canada will be shipped via USPS International or FedEx International or DHL Express international service.

NOGU is not responsible for currency exchange fees, credit card fees, or bank fees. 

NOGU is not responsible for any additional government taxes, customs, or duty charges, and any such costs will be incurred by the order's recipient.



THIRD PARTY PROMOTIONS:


Orders placed using vouchers distributed by promotional partners may see slightly longer shipping times within the parameters of the ongoing promotion.



LIABILITY:


Any and all claims for lost, stolen, or mis-delivered packages must be made within two months (sixty days) of the order date of the package in question. 

NOGU is not responsible for lost or stolen packages in cases where they have been tracked and confirmed delivered by their respective carriers.

Please Note: Orders with a $0.00 checkout value are subject to a $5.99 shipping and processing fee. 

Shipping rates, services, and options are subject to change at any time based on the availability of carriers and eligible services. 

*Note: Non-USD orders will have shipping rates calculated at checkout based on daily currency rates. Rates shown above are currency-exchanged estimates.

Thanks for contacting us. We'll get back to you as soon as possible.

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 LIFETIME WARRANTY

Policy valid on orders placed on or after October 1 2017.

UNITED STATES & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.

Any purchased item that arrives or becomes damaged within the first year of the delivery date will be replaced once at absolutely no cost and with no hassle.

Any purchased item that becomes damaged after the first year (365 days) from the date of delivery will be replaced but may be assessed a payment of a flat-rate $10 fee. This fee allows us to partially cover the costs associated with postage, processing and delivery of replacement items. The fee will be assessed on a case by case basis. 

In most cases, sending us a picture via email (info@nogu.studio) allowing us to confirm the damage is enough, and we'll process the replacement immediately. 

If a return of the item is necessary, we'll send you a pre-paid return shipping label you can use to send your item back through the postal service at no cost and without ever having to visit the post office.

If a return is required, all you have to do is apply our pre-paid shipping label to the package you want to return and leave it in a mailbox for the postal service to collect and wait for us to take care of the rest.

When we process your replacement, you'll be notified by email of your replacement's progress, and be provided with real time tracking updates as it makes its way to you.

The Lifetime Warranty applies to the availability of replacements only, not return/refund eligibility. The Lifetime Warranty belongs to the original purchaser who made the purchase directly from nogu.studio, and is not transferred to items re-sold or given to a third party.


OUTSIDE OF USA & CANADA

All NOGU products purchased from www.nogu.studio are covered by our Lifetime Warranty.


Any purchased item that arrives or becomes damaged within the first year (365 days) of the date of delivery will be replaced with the payment of a flat-rate international shipping fee.

Any purchased item that becomes damaged between after 365 days from the date of delivery will be replaced with the payment of a flat-rate $10 replacement fee, in addition to the international shipping fee.

 

These fees allow us to partially cover the costs associated with postage, processing and delivery of replacement items. 


RETURN & REFUND ELIGIBILITY

For an order to be eligible for return and a refund, the initial request for a
return authorization must be made within 30 days of the delivery of
the package, according to the tracking information.

Returned products must be unused and in the same condition that you
received it, as well as in the original packaging.

Returned products must have all their original tags attached.

 

Once received, earring products are non-returnable and non-refundable under any circumstances.

Any product marked or advertised as Final Sale is not eligible for a refund.

Gift cards are non-returnable and non-refundable.

Original shipping charges are non-refundable.

Custom engraved products are non-refundable, and may not be returned.
Damaged or defective custom engraved products will be replaced, if
necessary, according to our applicable warranty on damaged or
defective items.

Items ordered as part of a monthly delivery subscription package, such as our Bracelet of the Month Club subscription, are final sale, and not returnable or refundable. Damaged items received as part of a monthly subscription package will be replaced as part of our standard warranty, but may not be refunded. 

RETURN & REFUND PROCESS

To arrange a return and receive a Return Authorization Number which
will streamline and expedite the return process and refund turnaround
time, please contact our customer care team by sending an
email to info@nogu.studio. This will open a customer support ticket and give your request a reference ID number that may be used to track the progress of your return.


Please note that returning an order without receiving a Return
Authorization Number and scheduling the return with our customer care
team may lead to delivery issues which prevent the delivery of your
return to our facility, delay the processing of your refund, or both.


RETURN ADDRESS:

NOGU
c/o Wizmo
2916 Walden Ave #400
Depew, NY 14043-2610

All returns originating from outside of the United States or Canada must be returned using an international mail method servicing Niagara Falls, New York.


Pre-Paid Return Shipping Labels (United States / Canada):

A pre-paid return shipping label is available to you if your order was delivered to an address in the United States or Canada.

Please contact customer support by emailing info@nogu.studio to request more information on a pre-paid return label. 


Please note that printing a physical copy of the pre-paid return label is a prerequisite to being able to use this pre-paid service. NOGU cannot ship a pre-printed pre-paid return shipping label.


RETURN POSTAGE (Customers outside the United States / Canada):

Return postage is not covered by your original purchase on www.nogu.studio, and in the event of a return for a refund, the return postage must be paid by the party initiating the return.

NOGU recommends returning your order through the least
expensive method available. NOGU recommends returning orders
in a padded envelope instead of a box whenever possible, and through
your local postal service, as private carriers (such as FedEx / UPS)
typically charge significantly more for comparable services.

For returns originating outside of the United States, the cost of international postage - and any and all third party brokerage charges and/or additional charges and/or tariffs - must be paid by the party initiating the return.


REFUND PROCESSING TIME:

Once your returned package has been received at our return address in New York, it will be transported by our privately contracted carrier to our Toronto headquarters where it will be received and assessed. Your refund will be processed and issued at the end of this process. As a result of the necessary steps to receiving, transporting, and assessing returns, it will take 5 to 10 business days from the date the return package is delivered to our New York location for your refund to be issued.

LIABILITY:

 

If a delivery cannot be completed or is refused by the recipient due to the recipient's unwillingness to pay any due international taxes or duty charges on the package, the order will not be refunded, as these costs are the responsibility of the purchaser. 

NOGU is not responsible for any additional government taxes,
customs, or duty charges on returned packages, and any such costs are the responsibility of the party initiating the return. The total amount of any such charges will be deducted from the refund amount.

Any and all claims for lost, stolen, or mis-delivered packages must be
made within one month (thirty days) of the shipping date of the package
in question.

 

DANIEL CHRISTIAN TANG 

RETURN & REFUND POLICY 

NOGU is a licensed vendor of Daniel Christian Tang jewelry. Daniel Christian Tang products purchased from www.nogu.studio are subject to the Daniel Christian Tang warranty conditions on this page.



  • Orders now have the option of being placed with 'eco friendly reduced packaging' as an option available at checkout.
  • Bracelets and earrings will be shipped in an eco friendly pouch instead of the standard jewelry box.
  • We're offering this option as a way of letting you choose to reduce the carbon footprint of your order.
  • Perfect option for returning customers who have already received NOGU gift boxes.
  • Not recommended for gift giving or first time customers who would prefer to enjoy the full NOGU unboxing experience.
  • Get 2000 NOGU Rewards Points when you order with Eco Reduced Packaging [1000 + 1000 Bonus for a limited time]
  • In order to select this option in the NOGU App, please add the 'ECO Packaging' item to your cart. This will apply for all eligible items in the cart

 

NOGU is happy to now offer customers the choice of selecting eco friendly reduced packaging on the checkout page when completing their order. Currently, the eco friendly packaging is only available for bracelet and earring items - customers who select it will receive a small lightweight pouch for each item instead of the standard bracelet or earring gift box. We've already been using this reduced packaging method for warranty replacement orders and are excited to offer it to all of our customers who are interested in finding a way to reduce the ecological footprint of their order.

To see what kind of packaging is included, please visit the product page and check the product photo and video section, where you'll also find a picture of that product's included packaging. 

When it comes to reducing packaging, the most important thing is to reduce the waste and unnecessary materials that are used to make packaging. By reducing the use of packaging, you'll be doing your part to reduce the amount of materials that are thrown away in landfills or just left in the world where they can hurt people or animals.   Less packaging means less waste and a smaller carbon footprint. It's important for us to adopt a strategy to reduce packaging materials if we want to reduce our shared carbon footprint. 

With all of our critical partnerships and fundraising efforts we continue to work on with our charity partners around the world who are specifically focussed on reducing ecological harm and repairing the damage done to the environment, providing every customer with the option to reduce the ecological impact of every order is another step in the right direction. 

We believe that there's great value in reducing our environmental impact on the world and we believe in giving the customer the option to choose. 

NOGU's goal is to provide high-quality accessories that are also as environmentally friendly as possible. By choosing the reduced packaging option at checkout, you can help us reach our goal.